Gregg Marcus Blog: Lending a Helping Hand to Senior Borrowers

In a turbulent time in the mortgage industry, Somerset Mortgage Lenders stays ahead of its competition by lending a helping hand to senior borrowers. Along with saving seniors a lot of money with a reverse mortgage, many Somerset employees have gone the extra mile to make sure they remain friends with their borrowers by offering to lend a hand with home improvements.

One example of this is when a recent customer was going to pay $450 to paint a fence on her property and her Senior Lending Specialist, Sean Miller, offered to do it for free on his day off. "It feels good to help people in their time of need, not only by creating financial freedom that will save them thousands but also to help by lending a hand in other ways", Sean stated. The borrower Inez Richardson remarked "Sean has given me my financial independence and a brighter look on the future. He has given so much for so little in return".

"You have never stood so tall until you kneel to help a senior citizen" Sean said.

Sean Miller is not the only an example of a Somerset Senior Specialist lending a helping hand. Because their product deals with people in times of need, our loan officers often encounter unfortunate situations. Another example of this is Vince Navarro, a team leader and Reverse Mortgage Specialist, recently helping a senior with no working bathroom living with basically an out-house accommodation, gain her bathroom facilities and her dignity back. "What’s great," Vince said, "is that we can remedy a situation not only for now but for the long term. Fixing the bathroom was my pleasure".

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